Limited Lifetime Warranty

This Limited Lifetime Warranty is provided by Soleil Custom Guitars and applies to electric guitars purchased from our store. This warranty is extended to the original retail purchaser only and is not transferable.

Coverage

  • Defects in Materials and Workmanship: We warrant that your electric guitar will be free from defects in materials and workmanship under normal use for as long as it is owned by the original purchaser.

  • Exclusions: This warranty does not cover:

    • Normal wear and tear (e.g., fret wear, saddle wear, nut wear, strings, etc.).

    • Damage caused by misuse, abuse, neglect, unauthorized modifications, or improper maintenance.

    • Damage resulting from exposure to extreme temperatures, humidity, or other environmental conditions.

    • Any guitar that has been altered or modified in any way from its original condition.

Warranty Claims

  • Process: To make a warranty claim, please contact our customer service team at jesse@soleilcustomguitars.com/615-772-5131 with your proof of purchase and a detailed description of the issue. We will provide instructions on how to proceed.

  • Inspection and Repair: Upon receiving your guitar, we will inspect it to determine if the issue is covered under this warranty. If covered, we will repair or replace the defective part(s) at no cost to you. If the guitar is not covered, we will provide an estimate for repair costs.

  • Shipping Costs: The original purchaser is responsible for shipping costs to our service center. Return shipping will be covered by Soleil Custom Guitars.

Limitations

  • Exclusive Remedy: Repair or replacement of defective parts as provided under this warranty is the exclusive remedy of the original purchaser.

  • No Other Warranties: This warranty is the only express warranty provided by Soleil Custom Guitars. Any implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are limited to the duration of this express warranty.

  • Limitation of Liability: Soleil Custom Guitars shall not be liable for any incidental or consequential damages arising from the use or inability to use the guitar, even if advised of the possibility of such damages.

Additional Information

  • Contact Information: For any questions or concerns regarding this warranty, please contact us at jesse@soleilcustomguitars.com/615-772-5131.