Shipping Policy
At Soleil Custom Guitars, we aim to provide you with the best shipping options, no matter where you live. Here’s everything you need to know about our shipping policies for guitars and merchandise.
Shipping Policy for Guitars
Shipping Carrier: All guitars are shipped via UPS unless another carrier is more suitable.
Shipping Options:
Ground Shipping: Pricing will be calculated at checkout based on your location.
Next Day Air: Pricing will be calculated at checkout based on your location.
2nd Day Air: Pricing will be calculated at checkout based on your location.
Processing Time: Orders are processed within 1-2 business days. You will receive a notification once your order has shipped, including tracking information.
Delivery Time: Delivery times vary based on the selected shipping method and your location. Ground shipping typically takes 3-7 business days.
Shipping Policy for Merchandise
Shipping Carrier: Merchandise is handled and shipped by Printful.
Shipping Times: Shipping times will be displayed at checkout based on your location and the items ordered.
Processing Time: Orders are processed within 2-5 business days. You will receive a notification once your order has shipped, including tracking information.
Delivery Time: Delivery times vary based on the selected shipping method and your location.
Additional Information
Order Tracking: Once your order has shipped, you will receive an email with tracking information. You can use this information to track your order through the carrier’s website.
Shipping Restrictions: We currently ship to addresses within the United States. For international shipping inquiries, please contact our customer service team at jesse@soleilcustomguitars.com/615-772-5131
Shipping Costs: Shipping costs for guitars and merchandise will be calculated at checkout based on the selected shipping method and your location.
Contact Information: For any questions or concerns regarding our shipping policy, please contact us at jesse@soleilcustomguitars.com/615-772-5131.